Washington, States Now Even Outsourcing Government Jobs?

Recently I had another wake-up call and experience that essentially proves that the increased outsourcing and insourcing of American jobs spreads across both political aisles, all campaign promises and representations to the contrary.

An acquaintance of mine on the federal Food Stamp Program, which is merely "administered" through state and local social service offices failed to receive their benefits for the month which were scheduled to be deposited on the 2nd (the program makes the distributions according to the last digit of the recipients social security number). This individual then attempted to contact the number printed on the plastic food stamp debit card issued through Quest, which apparently has this enormous government contract in a great many states.

Dialing the number printed on the card simply provided a menu of options, none of which addressed the failure to receive the benefits due. So instead called another number printed on the card for lost or stolen cards, and waited through the "choose your language" option until the "rotary" dial option was given which indicated at that point they would be transferred to a customer service representative. This took about five minutes to get through all the menu options.

The individual who then answered the phone requested a social security number and birthdate "for identification purposes" and had a heavy East Indian accent. A request was then made by my acquaintance as to just where this call center was located assisting Americans and the retailers printed on the card. The Quest representative then declined to provide the location of their offices "for security purposes," however my acquaintance then made a second call to the center, and another individual with an East Indian accent then also answered the phone and requested the same information (social security number and birthdate) from them.

So apparently, our federal food stamp program is now, through Quest, being "administered" through call centers located in New Delhi?

Apparently, this question also was one in which the representative wasn't authorized to answer, and simply then directed my acquaintance to go to the local state social service office to then inquire as to why the hold-up, which was ony discovered after they had gone to the grocery store and found out that the benefits were not available that were due to be deposited on the 2nd.

So outsourcing even those call center jobs for social service benefits, which essentially makes these East Indian call center representatives employees paid with U.S. taxpayer funds is now SOP?

This week it was also announced that Mayor Bloomberg, the enthusiastic supporter of the Islamic Center proposed to be built within a few blocks of Ground Zero in Manhattan, has also joined the Obama Administration's fight on childhood (and adult) obesity apparently.

He has proposed that food stamp benefits be further restricted in at least New York to "healthy" foods (which I guess the state is going to hire a dietician to judge), and further bans placed on just what those food stamp benefits can be spent on over and above the bans on cigarettes, alcohol, and household products.

Soda (or pop in the West) was listed as his primary beef with the benefits program in eliminating "sugary" drinks from those individuals on the welfare and food stamp rolls.

I wonder how many martinis the Mayor drinks at some of those conventions and fundraisers?

Mr. Bloomberg, doesn't New York City have enough other problems with a little more priority rather than addressing the dietary choices of the homeless and jobless in that state who must go through reams of paperwork in order to simply have food?

Taxation without representation, at this point in America's history, doesn't even begin to describe the level of corruption originating quite clearly on the East Coast, which has now definitely spread to the West.

I'm not real comfortable having an East Indian, or any foreigner, in possession of my social security number. I mean, I doubt that in a mere seven years when I "officially" will qualify there will be anything left at all given the rate this Administration and the last dipped into those sums, while denying through this "regulatory" body benefits to many homeless and jobless "over 55" year olds already that have been majorly impacted by this American depression, which social security when initiated was clearly meant to provide during that first depression, but still...

And if I am wrong as to the location of this call center and it is in the U.S. merely preferring to hire either foreigners or new immigrants, just what does that say also about the "corporate" priorities running rampant and increasing in their hiring practices?

I mean, two out of two calls?

When even the U.S. government contractors paid with taxpayer sums are not "hiring American" is it any wonder that the U.S. economy is not rebounding?

Hello, Washington?